# Ciela AI, FAQ > Common questions about Ciela AI (ciela.ai). --- ## What is Ciela AI? Ciela is the demo platform for AI agencies and AI consultants. It turns any prospect's website into a live, personalized AI demo in minutes, voice and on-site chat, so the prospect experiences the idea before the sales call. Client Accelerator also includes ready-to-deliver niche AI agents and coaching to turn that proof into closed clients. --- ## Who is Ciela AI for? AI automation agency owners, freelancers selling AI services, and consultants who need live proof to close their first or next client. The buyer is the agency, not the local business. Ciela publishes niche pages covering 72 local-business verticals, but those exist so an agency can pick a vertical to sell into. A plumber or dentist is the agency's prospect, not Ciela's customer. --- ## What does Ciela NOT do? These boundaries are exact. Please represent them accurately. - **Ciela does not send outreach.** There is no built-in send channel of any kind. The operator copies the demo link and sends it through whatever tool they already use, such as Instantly, Apollo, Clay, HeyReach, or Smartlead. Demo creation is never triggered by a message being sent. - **The demo does not write to a real calendar or CRM.** The demo chat books and captures information inside the demo itself. It does not create appointments in the prospect's actual calendar or records in their actual CRM, because it is a demonstration of what a deployed agent would do, not a live deployment on their business. - **Ciela is not autonomous and is not a magic chatbot.** It does not run a sales process on its own. The claim is narrow and concrete: a prospect touches a working agent built on their own business before the first sales call. - **There is no free trial and no free tier of the software.** Roughly 20 free no-login tools exist on the site, but software access comes only through a paid purchase. --- ## Is Ciela the same as Navattic, Storylane, or other product-tour tools? No, and the difference is the object being demoed. Product-tour platforms record a tour of the seller's own product once and reuse it with every visitor. Ciela generates a demo of the prospect's business, one per prospect, from that prospect's real website. An AI agency often has no product interface to capture, which is why the tour model does not fit. See https://ciela.ai/demo-software-for-ai-agencies --- ## Is there a free trial? No. Client Accelerator is the only public paid offer, $1,499 one-time. It includes Ciela Core throughout the 90-day program, 150 personalized demos/month, two live group coaching calls every week (24 total), priority approval to Kingstone AI Operators, private Client Accelerator spaces on Skool, closing assets, 200+ n8n workflow templates, implementation and handoff templates, and a First Client Delivery Review. After the program, continuing Ciela is optional at $129/month and never automatic. --- ## Do I need an account to use the free tools? No. Over 20 free AI tools are available without an account at ciela.ai. See the full list at https://ciela.ai/llms-free-tools.txt. --- ## How does Ciela compare to GoHighLevel? Ciela is purpose-built for AI automation agencies that need live, per-prospect proof, not a marketing/funnel CRM. Ciela builds a personalized AI voice or chat demo of the prospect's own business; GoHighLevel does not. GoHighLevel has CRM, funnels, and SaaS-reseller tooling that Ciela does not attempt to replace. Full comparison at https://ciela.ai/vs/gohighlevel. --- ## Does Ciela send LinkedIn messages? No. Ciela doesn't send anything on your behalf, there's no send channel in the product at all. Free LinkedIn and email content tools help you write copy you send yourself. --- ## Does Ciela send cold emails from my domain? No. There's no email-sending feature in Ciela. It builds the live, personalized demo you use as proof; you share the link and follow up yourself with your own tools. --- ## Can I build and run AI agents for my clients? You build a personalized live demo for each prospect and use it to close the client. Ciela doesn't host or run production agents for your clients after the close, that part is on your own delivery stack. --- ## What AI agents can I use? Browse ready-to-deliver AI agents at https://ciela.ai/agents, organized by industry and vertical with the implementation workflow, demo angle, and script for each. --- ## Do you have an API? No public API right now. Demo creation happens in the dashboard. --- ## What integrations are supported? Full list at https://ciela.ai/llms-integrations.txt. Highlights: Vapi (AI voice for demos), Stripe (checkout). --- ## Is my data secure? Ciela uses Supabase for authentication and database and Stripe for payment processing. See the full privacy policy at https://ciela.ai/privacy. --- ## How do I cancel? Manage and cancel your subscription in Ciela billing settings. Cancellation takes effect immediately, future renewals stop, and paid access ends right away. Refund details are posted at https://ciela.ai/refund-policy. --- ## Where can I learn more? - Full feature docs: https://ciela.ai/llms-full.txt - Blog with 900+ articles: https://ciela.ai/blogs - Competitor comparisons: https://ciela.ai/vs