The demo agent.

Quick facts

Surfaces

Voice, website chat, or missed-call text-back (one selected per demo)

Lives at

/dashboard/demos

Build time

Usually a few minutes

Link expiry

14 days, 30 days, or the end of your billing cycle

Templates

Receptionist, website chat, missed-call text-back

How a demo gets to the prospect

1. You build a demo in the Demos workspace at /dashboard/demos, selecting one surface: Receptionist, website chat, or missed-call text-back. Start with a business website or a business brief, then build.
2. The demo agent provisions the assistant immediately, preloaded with the prospect's company, owner name, and any niche notes you save on the demo. If you gave it a website URL, the demo agent also pulls in business context from the prospect's site so the agent sounds like it actually works there instead of guessing.
3. You get one public link at /demo/{slug} for the selected demo surface. In the Demos workspace, Copy link gives you the public URL to send by email, text, or DM. Preview demo opens a private owner preview for testing and is excluded from visitor metrics; do not send that preview URL to a prospect.
4. The prospect opens the public link. A voice demo collects their number and consent, then calls their phone; chat and text-back demos open directly in the browser.
5. The demo agent books a practice appointment right in the conversation, so the prospect sees the whole flow. It never writes to a real calendar or transfers the call.
6. Demo links expire at your selected time or the billing-cycle end, whichever comes first. Canceling your Ciela subscription stops its links right away, unless you have other active Ciela access.

What it will not do

• Won't send anything for you. There is no share panel, no QR code, no drafted message, and no send path inside Ciela AI. The demo link on the card is the whole delivery mechanism; getting it in front of the prospect is your own tooling.
• Won't touch real systems. Practice bookings stay inside the demo conversation. It cannot write to your calendar, your CRM, or anything else.
• Won't pretend the demo is a real deployment. The demo agent identifies itself as a sample and tells the prospect this is a preview of what you'd build for their business. Honest framing, no bait-and-switch.
• Won't keep the assistant alive past the TTL. When the link expiration arrives, the demo agent cleans up. If a prospect opens an expired link they get a graceful expired view, not a broken connection.

Where it fits

What it costs

Creating a demo uses your demo allowance. Calls and text use your separate AI balance. Check your remaining demos and balance in Plan & Billing.

See Billing and usage for included allowances, pricing, and extra demo packs.

Customizing the demo page

The agency name, logo, brand color, and per-prospect CTA shown on every demo page (single demos and each prospect's demo page) come from your Brand settings. Edit it once, every demo the demo agent ships uses it. The CTA supports token substitution ({{first_name}}, {{business_name}}, {{owner_name}}) so the conversion ask reads personalized to whoever the prospect is.

How to put it to work

1. Open /dashboard/demos and click New demo.
2. Choose Business website to research a prospect's site, or Business brief to provide their name, service, business details and demo direction. Brief mode uses your facts without looking up a business. Unknown hours, prices and availability stay unknown. You can upload the business logo or paste its image URL before building.
3. Leave Smart Select on to let Ciela AI choose between an AI receptionist, on-site chat, or missed-call text-back from your chosen source, or choose the demo type yourself. Click Build demo to start the build and publication checks.
4. The demo agent provisions every demo and gives you one public link at /demo/{slug}. Use Copy link to get the URL you send to the prospect. Use Preview demo when you want to test the experience yourself; owner previews do not count as visitor views or engagement.
5. Track created, viewed, and engaged outcomes in the Demos workspace. Views require the public page to remain visible for at least two seconds; repeat visits do not increase the unique viewed total, and bots and owner previews are excluded.

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