Docs · Agents

The email agent.

The email agent writes the outreach. It drafts cold emails that read like you, not like a template, paces sends so spam filters don't see a robot, sequences follow-ups, and stops the moment a real reply or opt-out lands. It sends from your mailbox, not a shared sender pool, so your domain reputation belongs to you.

Quick facts

Channel
Email (your mailbox, SMTP/IMAP)
Auth
App password against your provider
Lives at
/dashboard/settings?tab=connections
Default cadence
Day 0, Day 3, Day 7 (relative delays 0 / 3 / 4)
Hand-off trigger
Any reply, including auto-replies that look human
Setup time
About three minutes, see Email setup.

What it actually does

The email agent reads the list you give it, pulls the public signal it can find on each contact (company, title, recent funding, hiring posts), and drafts an opening that references one real thing. Sends pace themselves across the day inside the send windows and daily caps you set. Mailbox warmup is not built into Ciela. Ramp volume yourself (or with an external warmup tool) before you raise caps. The default Proof-First sequence is three emails on Day 0, Day 3, and Day 7. The sequence stops on the first reply or unsubscribe.

How it protects your domain

  • Caps and windows, not fake warmup. Mailbox warmup is not built into Ciela. You own domain authentication (SPF, DKIM, DMARC) and gradual volume. The product enforces daily caps, send windows, and stop-on-bounce so you do not blast past a healthy mailbox.
  • Bounce-aware. A bounce on a contact takes that contact out of the rest of the sequence, no second send to a dead address.
  • Auth-failure pause. The moment your provider rejects the password (rotation, 2FA reset, admin policy change), the email agent flips the account to disconnected and stops sending so you don't burn deliverability on a broken auth loop.
  • Readable copy, honest tracking. Bodies read like you wrote them. Sends are rendered as HTML with an open-tracking pixel and optional click tracking. Prefer a visible unsubscribe footer and one-click List-Unsubscribe headers for bulk outreach.

Where it fits

You launch an Email campaign from the dashboard, point the email agent at a list, and walk away. When the campaign references {{demoLink}}, the demo agent provisions the per-prospect demo at send time, so the two agents stay in step without any extra setup. Replies land in Replies with the campaign context intact, and still route through the mailbox you connected.

How to put it to work

  1. Connect a mailbox, walkthrough here.
  2. Build or import a list on /dashboard/leads. A CSV with a work-email column is enough.
  3. Click + New campaign, pick Email, set the subject and body (or let Ciela draft them), choose the follow-up cadence, hit Launch.
  4. Watch sends, opens, and replies on /dashboard/settings?tab=connections.

Keep reading

Channels

Email setup

Wire Gmail, Workspace, Microsoft 365, or any SMTP host into the email agent in three minutes.

Agents

The demo agent

How the demo agent provisions a live per-prospect demo the moment an email references {{demoLink}}.

Need help?

Ciela can walk you through any step. Or write to support@ciela.ai and we'll jump on the connection with you.

Ask Ciela